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Consumer Credit Information

Error Codes and Responses

When the service is functioning accurately, the response messages are displayed as follows:

<VastausLoki>
    <PaluuKoodi Koodi="1">Palveluvastaus onnistui</PaluuKoodi>
</VastausLoki>

When the service does not functioning accurately, the response messages are displayed as follows:

<VastausLoki>
    <PaluuKoodi Koodi="-1">{ERROR MESSAGE}</PaluuKoodi>
</VastausLoki>

Errors in the request message

Most error cases are caused by defective customer / user IDs or by insufficient user rights.

Cause: lack of authorization. There are deficiencies in the formation of the personal identity code.

<VastausLoki>
    <PaluuKoodi Koodi="-1">Tietoa ei voida toimittaa. Syy: ei palvelun käyttöoikeutta</PaluuKoodi>
</VastausLoki>

Error message in english: The information can‘t be supplied. No access rights.


Cause: defective personal identity code. Some of the mandatory fields in the enquiry message had not been filled in correctly. All the fields in the request message had not been filled in (correctly).

<VastausLoki>
    <PaluuKoodi Koodi="-1">Tietoa ei voida toimittaa. Syy: virheellinen henkilötunnus</PaluuKoodi>
</VastausLoki>

Error message in english: The information can’t be supplied.


Cause: deficient search criteria. The cause / basis for personal credit information request (cause / basis code) is missing: The cause for personal credit information request (cause code) is missing or is unknown.

<VastausLoki>
    <PaluuKoodi Koodi="-1">Tietoa ei voida toimittaa. Syy: puutteelliset hakutiedot</PaluuKoodi>
</VastausLoki>

Error message in english: The information can‘t be supplied.


Cause: Cause code is missing or it's unknow.

<VastausLoki>
    <PaluuKoodi Koodi="-1">Henkilöluottotiedon kyselyperuste (syykoodi) puuttuu tai on tuntematon.</PaluuKoodi>
</VastausLoki>

Error message in english: Personal credit request (cause code) is missing or it is unknown


System Errors

All services did not send a reply within time limits. More detailed comments in the reply segments below. In addition to the error message above in the failed segment there is instead of the standard reply:

Examples

<VastausLoki>
    <PaluuKoodi Koodi="-1">Luottotietomerkintöjen haku (109)</PaluuKoodi>
</VastausLoki>
<VastausLoki>
    <PaluuKoodi Koodi="-1">Soliditet luottomerkintähaku ei vastaa</PaluuKoodi>
</VastausLoki>

This kind of error message errors, always points to a fault or bug in the operating system: the connection might be broken or down, some sections of the service are switched off etc. In all these cases Bisnode needs to intervene, so it is useless to send a similar request immediately.

Tulosta

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