Customer case - Questback
Satisfaction and loyalty
As a business that is growing rapidly and has a large customer and prospect databases, good quality data is essential to our sales and marketing to work effectively. Our collaboration with Bisnode (former EuroContactPool) is very important in this matter. Both the initial job of washing our existing data and ongoing maintenance of our database work very well.
QuestBack AS is Europe's leading provider of Enterprise Feedback Management and online survey solutions - web-based services for relationship development through the collection, analysis, and follow-up of business critical information. QuestBack's clients achieve better financial performance through increasing the satisfaction and loyalty among their customers and employees.
QuestBack was founded in 2000, gained profitability already by the end of 2001 and has enjoyed a double digit growth ever since. The Company is headquartered in Oslo, Norway with offices in a total of 17 countries. QuestBack service over 5,000 customers across all sectors and industries, including: Volvo, Ernst & Young, Coca-Cola and Microsoft.Print